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Program Refund Policy


If Hilton-Parma Recreation cancels a class; a full refund, credit or make-up class will be offered. All other refund requests must come directly to the Hilton-Parma Recreation Office in writing at least five days prior to the program start date. Refunds are subject to approval by the Director and a 10% service charge not to exceed $30. Any issued refund checks may take up to 3-5 weeks to process. Programs requiring advanced
purchase of tickets or services may not be refundable unless your space is filled.